"REALLY good dealer support"
The retailer team helped me out super fast, and there was NO hassle at all. it was a really smooth experience
Shawnta_jones71
May 18, 2026
"Looks good, but I expected it to hold up a little better"
I bought this from parker-house.com, when it first arrived I was excited because it really does look nice. The style is great and it made the room feel more put together. But after a few months, I started noticing some small wear along the edges. It’s not falling apart or anything dramatic, but I was a little disappointed because I expected it to feel sturdier for the price. Overall, it’s fine and still looks decent, just not quite as impressive as I was hoping...
"Pretty easy to put together"
Putting this together was really simple. Whoever runs this actually made the assembly process easy for once, so no complaints there
kathrynrecker4498
April 09, 2026
"I was in a bit of a hurry..."
I was in a bit of a hurry when I tried browsing parker-house.com, and the whole thing just felt clunky. Pages took too long to load, the filters weren’t very clear, and I had to spend way more time than I wanted just looking for basic product details.
richard1981
March 30, 2026
"I had a small problem with the recliner..."
I had a small problem with the recliner on my Parker House sofa after a few months, so I was sending in a warranty claim through the store. It wasn’t a huge issue, but the mechanism wasn’t working like it should and I didn’t want it getting worse.
The process wasn’t super quick, and I did have to follow up one time, but they eventually get back to me and approved the replacement part. The claim form was easy to understand, mostly just asking for pictures and my receipt.
It take a little patience, but in the end they got it fixed and nobody gave me a hard time about it. I’d give 4 stars since the timing could have been better, but overall they handled it fine.
beverly-Oliver
March 25, 2026
"Really happy with the quality"
I got a Parker House sofa a few months back. Wasn’t totally sure what to expect, honestly. Buying furniture online always feels like a bit of a gamble. But it showed up, got it set up, and right away it felt solid. The fabric is thick, the cushions are still keeping their shape, no weird wobbling or cheap feeling parts.
It’s been in the living room for a while now and I keep thinking, yeah, this was a good buy. Looks really nice in the space too. Better quality than I expected, especially for ordering it without seeing it first. Feels like something we’ll have for a long time. Easy 5 stars from me
WilliamNelson
March 21, 2026
"Delivery took longer than it should have"
I ordered from parker-house.com the delivery was frustrating. Compared to other furniture orders I’ve had, this one felt a lot less organized. The tracking barely changed, and like a lot of people, I don’t really want to sit around guessing when a big delivery is going to show up. I ended up having to call just to get an update. The furniture itself was fine once it arrived, but the delivery process definitely needs some improvement
tina_Dodson79
March 15, 2026
"Nice style, I think"
It looks good overall. I’m not sure if it’s totally perfect, maybe I’m being a little picky, but the style is nice and I do like it...
"Recliner works well so far"
I bought this Parker House sofa mostly because I wanted the recliners, and so far my trust instinct was right. The buttons respond quickly, the footrest comes up nice and smooth, and there’s no grinding or jerky movement. After a few weeks, it still feels sturdy and comfortable.
The only reason I’m going with 4 stars is that one side closes a little slower than the other. It’s not a huge issue, just something I noticed. Overall, I’m happy with it and feel good about the purchase.
ClaudetteVasquez_75
March 07, 2026
"Info was pretty much right"
The product details were mostly on point, like close to what I got. Nothing really felt way off or anything
Michael_french87
March 01, 2026
"Easy site to use and browse"
I had a good experience using Parker-house.com. The whole process felt simple from the start, and it was easy to move through the menus and check out different furniture collections without getting confused. The product pages loaded well, and the photos were clear, which made browsing a lot easier. I do wish there were a few more filter options, but overall it was a smooth and easy site to use.
hello_joyce285
February 28, 2026
"Storage is kind of disappointing"
I bought this hoping it would give me some extra storage but it just isn’t that practical. The space inside is awkward and hard to get to and the drawers don’t slide very smoothly. It also feels a lot smaller in person than it looked online so using it every day has been frustrating
nicole1970
February 27, 2026
"Nice looking sofa, but comfort feels a bit unfair"
I’ll give it credit, the sofa really does look good in my room. But after actually sitting on it for a while, it’s just not that comfortable. The cushions are firm, and my back starts to get sore if I’m on it too long. i think if something is sold as a sofa, it should do more than just look nice, it should be comfortable to use every day. I expected better.
hello_herminia734
February 20, 2026
"Helpful, even though I felt a bit pressured"
I had a question about my order and ended up reaching out to customer service because I was feeling a little pressured to get it sorted quickly. They got back to me fast and were actually helpful, which I appreciated. It didn’t take a ton of back and forth, though I did have to follow up once, so I’m taking off one star for that. Overall, it was a good experience
Merle_zimmerman99
February 15, 2026
"A rough delivery, but a decent experience overall"
The box showed up quickly, but one corner was definitely beat up from shipping. At first it was frustrating, because you never want a new item to arrive looking like it had a rough trip. Parker House did help me get replacement parts, though, which made the situation feel a lot less stressful. In the end, it worked out okay, but it was a reminder that good packaging really matters just as much as fast delivery...
DavidTurney
February 11, 2026
"Packaging was rough, cabinet arrived scuffed"
The cabinet itself might have been fine, but it showed up in a beat-up box with barely any padding inside. One corner of the box was crushed, and when I pulled the cabinet out, the corners already had little scuffs on them. For what it costs, I really expected it to be packed better. Just frustrating to deal with before even setting it up.
CristinaShorter_72
December 28, 2025
"I bought a Parker House TV..."
I bought a Parker House TV console, and overall I’m happy with it for what I paid. It looks good in the room and feels sturdy enough, not flimsy or cheap like a few others I had been comparing it to.
Delivery did take a little longer than I expected, and there was a small mark on one corner, so I’m glad I checked it over right away and took a quick picture just in case. It wasn’t bad enough for me to deal with a return, though. For the price, I’d say it’s a good buy, and I’d consider ordering again if the deal made sense.
robert-Kelly
December 15, 2025
"Color was close to what I expected"
The finish looks really nice, and the color is pretty much what I assumed it would be from the photos. It does look a little darker in my room, which I kind of expected with my lighting, but overall I’m happy with it
marciamorelock7658
December 14, 2025
"Sturdy, good-quality piece"
The wood and fabric feel really solid, not cheap at all. I was kind of worried I’d be stuck with something flimsy once it arrived, but thankfully it feels sturdy and well made.
"Apparently my room and the internet disagreed"
I thought this looked smaller online, which was adorable of me to assume. Once it arrived, it was way too big for my space and just didn’t fit the room at all.